Privacy Policy

Information we handle

• Purchases and licenses: your checkout email, Stripe customer and payment references, license record, update eligibility, and refund status. Stripe handles card details; we do not receive full card numbers.
• Activation: a device name and a hash of an installation identifier, used to enforce the device limit. The app stores its signed license receipt on your computer. Activation is optional.
• Support: information you send when you contact us.
• Site use: Simple Analytics measures aggregate visits. Our hosting and security providers may process request information needed to deliver and protect the site.

How we use and share it

We use purchase and activation information to fulfill your order and manage the license; support messages to answer you; and limited site information to operate, secure, and improve the service. Where privacy law requires a legal basis, these purposes rely on contract performance, legitimate interests in operating and securing the service, or legal obligations such as accounting. We use Stripe for payments, Postmark for transactional email, Simple Analytics for site measurement, and hosting providers to operate the site and portal. These providers may process information in other countries under their own safeguards.

Cookies and updates

Checkout and the license portal use session cookies for security and sign-in. The site does not use advertising cookies. Installed builds can check for updates automatically; you can turn automatic checks off in Settings → Updates. Update requests include the app platform and, when activated, a signed license receipt.

Retention and your choices

We keep purchase and license records while needed to provide your perpetual license and meet accounting or dispute obligations. Short-lived sign-in and security records expire or are removed when no longer needed. Support messages are kept as long as needed to resolve the request. You can ask for access, correction, or deletion of your information, subject to records we must keep, by emailing support@avdbuddy.com. Depending on where you live, you may also have rights to portability, restriction, objection, or to complain to a data protection authority.